Communication is key, whether it’s a business or personal relationship. If you have something to say, you certainly want your message to be received, don’t you?
So it is important to ask people this one simple yet specific question, a question that could make or break you.
Want to know what it is? Here you go:
“WHAT IS YOUR PREFERRED METHOD OF COMMUNICATION?”
Let’s face it, what you say, and when you say it are important, but nothing is more critical than how you say it. As the old saying goes, if you give the people what they want, they’ll keep coming back for more.
PHONE, TEXT, OR EMAIL?
Remember, this isn’t about me or you, it’s about those around us. Some people love email, while others rather text. There are also many folks that still prefer speaking by phone or face to face.
While many of us don’t give it much thought, it is important to recognize how other people prefer to get their information, otherwise the message can get lost.
My parents learned the hard way as they continued for years to try to call my kids by phone. They grew frustrated at the lack of response until I suggested they start texting instead. Now, communication between the two generations has never been better.
Even if you have a preferred method to communicate, the people around you may prefer a different way. By asking this one simple question, it could make a huge impact and lead to better relationships with those around you.
So please, get in the habit of asking your clients how they would prefer to communicate. It will make a huge impact.
The above information is compliments of The Schuman Team, Amy and Dan, of Howard Hanna Real Estate Services. They specialize in Solon luxury homes, relocation, and first-time buyers.
They can be reached at 216-346-3235 or 216-403-9189 or via email, firstname.lastname@example.org or email@example.com.
The Schumans service the following Cleveland area suburbs: Aurora, Bainbridge, Beachwood, Bentleyville, Chagrin Falls, Cleveland Heights, Gates Mills, Highland Heights, Hunting Valley, Lyndhurst, Mayfield Heights, Mayfield Village, Moreland Hills, Oakwood Village, Orange, Pepper Pike, Shaker Heights, Solon, South Euclid, University Heights, Woodmere. We would be happy to refer you to a qualified agent if you are buying in an area that we do not service.
One Question You Must Ask Your Clients is the property of The Schuman Team and may not be duplicated or used without their written consent.©October, 2015