John Roberts Hair Studio and Spa Solon Ohio

John Roberts Hair Studio and Spa Solon Ohio

In our continued effort to write about great locally owned businesses, today’s post will be about John Roberts Hair Studio and Spa. Although “John Robers” has multiple locations, including the original location in Mayfield Heights, our focus will be on the Solon location located at 33705 Station Street, in Solon.

 

John Robert Hair Studio and Spa Solon Ohio

 

John Roberts is one of the area’s greatest business success stories as it has evolved from being a 1 location hair salon with only 2 employees in 1993 to having multiple locations and being known as one of the top salon’s in the nation. The major factor in the success of John Robert’s is two-fold: providing legendary customer service and having talented and enthusiastic employees.

In regards to service, the knowledgable staff at John Roberts is specially trained to make sure all clients receive tremendous service each and every time they are there. The intention of John Roberts is to make sure that all of their clients have such a positive experience that they can’t wait to book their next appointment, and also tell their friends about how well they were treated.

Owner John DiJulius literally wrote the book on customer service, having authored two popular books on the topic. In 2003, DiJulius wrote “Secret Service”, which describes different techniques used by the popular Salon. The customer service strategies described in “Secret Service” can actually be used in almost every business and is a must read for business owners and anyone else in a service industry. The second book, “What’s the Secret? To providing A World-Class Customer Experience”, was equally popular and reached #1 on Amazon.com.

 

 John Roberts offers manicures

While the service is spectacular, the success of John Roberts is built on having unbelievable employees, who help create the special atmosphere of the Salon. Whether it is designer, massage therapist, or nail technician, the staff at John Roberts Hair Studio and Spa in Solon are all expertly trained to help carry on the great “service” that is known throughout the industry. Many of the employees here in Solon ave been at John Robers for a long time and thoroughly enjoy the atmosphere that has been created there.  In fact, John Roberts was voted one of the “Best Places To Work” for five straight years.

 

 

John Roberts solon

 

The menu of services offered at John Roberts includes: hair ( using Aveda products ), nails, spa, make-up, waxing, weddings, and spa parties. The staff at John Robers goes through great lengths to make sure to get to know their clients well so they can best service their particular needs.

 

While John Roberts Hair Studio and Spa in Solon is popular among women, there are actually a large number of men and children who frequent John Roberts as well. The children’s cuts are quite reasonable and the friendly atmosphere makes kids comfortable. It is also a very popular destination for people relocating to Solon as they are looking for a salon to replace the one they had in their previous city.

 

John Roberts also participates in some very unique and wonderful charity events throughout Cleveland. They reach out to the Rainbow Babies and Children’s Hospital with their sharing wreath and giving tree every year during the holiday season to deliver gifts to children. They also visit the Hospital on a monthly basis and provide free services to the children, braiding hair, polishing nails, and doing other services.  There is an entire list of organizations that get donations from John Roberts, a fantastic local business who believes in giving back to the community.. For a complete list, click here.  

We are very loyal John Roberts clients and are glad to support such an outstanding local business.

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About The Authors:

Dan and Amy Schuman are Solon residents. They specialize in luxury homes, working with buyers relocating to Solon, and home staging.

If you are looking to buy or sell a home in Solon or the surrounding Eastern suburbs, please contact the Schuman Team.

For a personal consultation or to speak directly to The Schuman Team, call 216-346-3235.

VIEW ALL SOLON HOMES FOR SALE BY CLICKING BELOW

 

view all solon area homes for sale

CHECK OUT THE SCHUMAN TEAM’S AWARD-WINNING WEBSITE 

John Roberts Hair Studio and Spa Solon Ohio is the property of The Schuman Team and may not be duplicated or used without their written consent. ©Aug,2009

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