Please Hire Me, Don’t Just USE me

You Can Hire Me, But Don't USE me

Ok, consumers, I don’t do this very often, but it’s time for a mini rant and some lessons on etiquette.

Over the last 20 years, I have worked with a lot of you and like to think I understand how you think and act.  Sometimes though a small percentage of you lack  manners.  Today, I want to share some things about those of us in sales so we can have a better understanding of each other.

Here is a typical email I get on a regular basis:

Dan, I was checking out homes in the area and noticed your website/and or blog. You seem to be very knowledgeable about your area and I wanted to get your help.

So far, so good, right?  People read our information, liked what they saw and  contacted us.  While a majority of these people end up working with us,  a few are looking for a free ride.  They are already committed to another agent, but  want a second opinion or market information. They have no intention of hiring us.

Now, do I think these folks are users, that they are bad malicious people, of course not.  I think they simply don’t “get it”.  Most of them have probably never been in sales or in the business world and don’t understand how things work.  When they say time is money, it not only applies to our clients, but to people like me who only get compensated when they actually sell something.

( On a side note,  if these people are contacting me for help, they obviously aren’t being properly serviced by their current agent.  But that’s a topic for another day. )

We are aware that in a service profession, it’s our job to get you what you want, and make you happy.  But in order for us to do this, and utilize our time and full array of resources, there needs to be a commitment on your end.   Otherwise, it’s a one-way relationship, and that won’t work, at least not for me.

Summary—if you find my website or blog to be helpful in some way, great, that’s the point.  We are happy to help educate you and make you comfortable with the major decisions you will be making. However, if you have no intention of ever hiring us, don’t call or email and expect to get advice and my insider information.  It’s not fair to our actual clients, and it’s certainly not fair to our team.

Rant over, have a nice day.

Please Share With Your Sphere And Comment

If you enjoyed this article, I would greatly appreciate if you could share  it with your sphere by using the buttons below or at the side.  Sharing helpful information is a great way to build credibility and relationships with your friends and contacts, so share and re-tweet away!

Also, we would love to hear your comments below and promise to return the favor.

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About The Authors

The above information pertaining to Cleveland Real Estate News was provided by The Schuman Team, Amy and Dan, of Howard Hanna Real Estate Services. They are Solon residents and can be reached at 216-346-3235 or via email, danschuman@howardhanna.com or amyschuman@howardhanna.com.

We service the following Cleveland area suburbs: Bainbridge, Bay Village, Beachwood, Bentleyville, Chagrin Falls, Cleveland Heights, Gates Mills, Highland Heights, Hunting Valley, Lakewood, Lyndhurst, Mayfield Heights, Mayfield Village, Moreland Hills, Oakwood Village, Orange, Pepper Pike, Shaker Heights, Solon, South Euclid, University Heights, Westlake, Woodmere.

Please Hire Me, Don’t Just USE me is the property of The Schuman Team and may not be duplicated or used without their written consent. ©March,2011

8 Responses to Please Hire Me, Don’t Just USE me
  1. Cindy "In Indy" Marchant
    March 20, 2011 | 2:42 pm

    Hi Dan…I tend to agree. I love helping buyers find that right home, but if after a few weeks of showing homes and talking about new construction; they go and sign up for a new home and don’t mention me…bad manners in my book.

    • Dan Schuman
      March 20, 2011 | 9:19 pm

      Thanks for commenting, Cindy. Most people we work with are very nice and understand loyalty an I’m sure you find the same thing. It’s that very few that drive us crazy.

  2. Benin
    March 22, 2011 | 6:11 am

    Hi Dan, great post man. I concur, why get agents or any business professional to do all of that work if you’re not going to pay or hire the professional?

    I think what is at play here is that the web business model really revolves around adding value. And to do that much of the online content is free. So when people see the free information on a professional’s website some of them are presumptuous in thinking that the free informational aspect of that professional’s website carries over into their business practice.

    Bad assumption…glad you called these folks out. Take care!
    Benin recently posted..Web Marketing- Importance and Significance

    • Dan Schuman
      March 22, 2011 | 11:15 am

      Benin, you clearly spelled out one of the issues of giving away free information on line, thank you for your contribution. I think we all like to educate and help people, but at some point we have the right to ask for a commitment before giving away the store in terms of our expertise.

  3. conan0506
    October 13, 2011 | 4:16 pm

    Most of them have probably never been in sales or in the business world and don’t understand how things work. When they say time is money, it not only applies to our clients, but to people like me who only get compensated when they actually sell something. | 😛
    conan0506 recently posted..Watch Movie Online For Free Full Movie

    • Dan Schuman
      October 13, 2011 | 4:43 pm

      You are right. I do find that people in sales make great clients because they understand how things work and can better relate to us. Thanks for commenting.

  4. Nazel
    October 13, 2011 | 8:32 pm

    I think what is at play here is that the web business model really revolves around adding value. And to do that much of the online content is free.
    Nazel recently posted..watch free movies without downloading

  5. malunggay56
    November 1, 2011 | 1:31 pm

    I think we all like to educate and help people, but at some point we have the right to ask for a commitment before giving away the store in terms of our expertise. | 😛
    malunggay56 recently posted..movies to watch online for free

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